The collaboration with Philips was great, absolutely fantastic! Philips perfectly guided us through the process. What I have learned is that it is key to have the right individuals involved from the start and that you have the right skills present in the steering committee and within the working group itself. I think Philips did an excellent job there."

Bernard Bonroy

Head of Radiology, Blackrock Clinic, Dublin, Ireland

The RightFit Service Agreement ensures that installing an upgrade is a business decision rather than a financial decision, which makes it much easier to decide to upgrade the system. Moreover, the fixed costs make the IT service much more manageable."

John Hayes

Head of IT, Blackrock Clinic, Dublin, Ireland

The support is excellent and there is no other way to describe it. We have a dedicated RightFit Service Agreement with Philips through which we have experienced no significant downtime so far. It is really good to have the name and face that is your go-to person, which I think is essential in keeping things going."

Bernard Bonroy

Head of Radiology, Blackrock Clinic, Dublin, Ireland

With the help of Philips Service support, we moved from a manual software rollout that took approximately half an hour -  and therefore caused patient (care) downtime- to an automatic rollout, reducing the downtime (per workstation) to five minutes. These means we can resume patient care faster."

Jordy Ruedisueli

IT Specialist, Elisabeth-TweeSteden Hospital, Tilburg, The Netherlands