6000 series4K UHD LED Smart TV

Hello, Thank you for writing your review, your opinion is highly valued. We're sorry to hear that your TV didn't have the appropriate update! We would advise you to reach out to us through any of the below social media, so we can assist you further! If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

Hi Bob, Thanks for taking the time to leave your feedback. We're very sorry to read that you're experiencing some connecting issues with your Smart Philips TV and your remote control is giving you trouble. We'd like to hear more about these issues in specific, in order to help you with some troubleshooting tips and find a suitable solution for you. To do so, and if you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further! Hope to speak to you soon. Kind regards,

Hi Zida, Thanks for flagging this here. It's unfortunate to hear you're having some trouble uploading apps on your TV, and we can imagine your frustration. We would like to have a look into this for you, and find out what we can do to assist. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

Hi there, thank you for your review. We're sorry to hear of your negative experience with your TV. We would like to understand the issue you're facing and assist you in any way possible. Thus, we invite you to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!